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Class Name Principles of Lean Office Description This Lean Office workshop combines a mix of classroom style learning and an interactive live simulation where participants become managers and workers within a company. Learning Objectives During the class, you'll learn lean definitions and techniques, and will then apply them in a traditional office environment with forms, calculators, and procedures as you explore the LEAN techniques in the simulated office throughout the day. To apply the LEAN techniques, the office is transformed in three "stages" and improvements are implemented at the end of each "stage", and the office work is transformed from a confused and slow process to a much more efficient, effective and predictable one. By the end of the workshop, participants have helped redesign a Leaner Office that gets more done with less effort. The overall result is that the customer is better satisfied with the performance, and the workers are too! Start Date 04/22/2010 End Date 04/22/2010 Date Comment Start Time 8:30am End Time 4:30pm Cost for 1 student $300 Cost for 2 students $300 per student Cost for 3+ students $250 per student Point of Contact Angie Bove 610-758-4588  angieb@mrcpa.org General Notes Continental breakfast, lunch, refreshments and materials are provided. Location MRC - Bethlehem Location Notes Directions to MRC FROM ROUTE 78 Exit Route 78 at Interchange #67. At the exit take Route 412 South for approximately 1 mile to the traffic light at Water Street there you will see the Hellertown Police Station and Wachovia bank. Turn right onto Water Street, continue for a short while until you see the unused railroad tracks. Cross over the railroad tracks and turn right on Creek Road. Go .5 miles on Creek Road and turn left onto Goodman Drive. Turn right into Parking Lot D on your right hand side. Use the front entrance to the building. FROM AIRPORT (ABE) Exit airport and turn right onto Airport Road toward Route 22. Take Route 22 East to Route 378 South (Bethlehem). Stay on 378 for approximately 6 miles. As you cross an iron bridge, stay in the right lane. As you pass Cathedral Church of the Nativity on your left, move to the left lane. At a five-way traffic light you’ll angle left to climb up Wyandotte Hill. As you start the descent move to the left turn lane for the traffic light at Seidersville Road. Turn left continue for 1.5 miles to traffic light at Bingen Road. Turn left and go .3 miles to Goodman Campus on your right. Turn right into Goodman Campus and continue .7 miles (past Stabler Arena on your right, then Goodman Stadium on your left, to 125 Goodman Drive - Parking Lot D . Turn left into parking lot. Use the front entrance to the building FROM PHILADELPHIA Take the Northeast Extension of the Pennsylvania Turnpike north to exit 32 (Quakertown). Turn left onto Route 663. Follow for 3.5 miles. Turn left onto Route 309 in Quakertown. Continue north on Route 309 to Center Valley. Turn right onto 378 north (Bethlehem). Be watchful; there is only one sign. Follow Route 378 for approximately 4 miles. After you pass large Pathmark shopping plaza on right, and start to climb, turn right at traffic light onto Seidersville Road. Continue for 1.5 miles to traffic light at Bingen Road. Turn left and go .3 miles to Goodman Campus on your right. Turn right into Goodman Campus and continue .7 miles (past Stabler Arena on your right, then Goodman Stadium on your left, to 125 Goodman Drive - Parking Lot D. Turn left into parking lot. Use the front entrance to the building.

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The Manufacturers Resource Center 125 Goodman Dr. Bethlehem, PA 18015 Phone (610) 758- 4588 Fax (610) 758-4716 E-mail angie.bove@mrcpa.org