_____ I. Do you work to identify
new market opportunities, even when times are good?
- Yes, even when times are good.
- Only when sales are down.
- We never talk about new markets.
_____ II. Are you aggressively developing new
product/service offerings, or building new manufacturing
capabilities?
- Recently introduced a new product or capability,
and have plans covering the next several years.
- We are working on a new product, but it has been
awhile since we had something really new.
- Our product has not changed much in several years,
and we don't have concrete new product plans going
forward.
_____ III. Does the CEO spend a significant
part of his/her time looking forward/planning for the
future, rather than fighting fires/managing day-to-day
operations?
- CEO spends a significant block of time every week
looking forward/planning for the future.
- CEO spends a day here, a day there looking forward/planning
for the future.
- CEO spends very little planning-caught up in fighting
fires or operational issues.
_____ IV. Do you evaluate whether current customers
will be around in a year or two? Will they shift your
business to overseas suppliers?
- Yes, we review key accounts and gather intelligence
on their businesses so we can identify risks.
- We have close relationships with current customers,
but we don't gather intelligence on our customers'
businesses.
- There is nothing we can do to anticipate or predict
whether customers will be around in a year or two.
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_____ V. Are you aggressively selling & marketing
(going after new business), or are you waiting for the
phone to ring?
- Aggressive in going after business
- There is only so much we can do.
- We basically rely on current customers.
_____ VI. When is the last time you took a significant
risk, to invest in a future opportunity ahead of your
competitors, or to enter a new market?
- Do it regularly.
- One or two years ago.
- We haven't taken a risk like that in years.
_____ VII. How often do you have conversations
with customers, salespeople, distributors, vendors,
etc., that help you keep your finger on the pulse of
the market (i.e. identify risks, emerging needs, trends,
and new applications)?
- Every week.
- Once or twice a month.
- Once every few months.
_____ VIII. Do you know why customers buy from
you and not your competitors?
- Yes, we understand our competitive
advantage (and disadvantages).
- We have some sense.
- We have no idea (If you are thinking: “ We
just do a better job than our competitor” and
cannot be more specific, your answer is 3.)
Total: Scoring - Add up total points
for all responses. If total score is 8 - 12, you are
highly adaptive. If total score is 13 - 19, you are somewhat
adaptive. If total score is 20 - 24, you are non-adaptive.

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