MRC - Manufacturers Resource Center


Case Studies in Operational Excellence

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  • Operational Excellence

    Sterman Masser Potato Farms

    MRC’s Lean training, coaching and certification projects enabled Sterman Masser to improve production and realize cost savings of at least $50,000.

  • Operational Excellence


    Freshpet turned to MRC for a long list of projects including Training Within Industry (TWI) for both employees and trainers, initiatives to reduce sanitation downtime on two legacy production lines, and problem solving and continuous improvement on sanitation processes, dry batch, and other production areas.

  • Operational Excellence

    Innovative Office

    Innovative Office Products needed to decrease on hand inventory to support daily production. MRC created a Kaizen event for employees. As a result of the event, productivity improved 33% with the additional operations incorporated into the work center.

  • Operational Excellence

    Highwood USA

    Highwood USA is a Schuylkill-County-based manufacturer and faces many of the same challenges as other small-midsized manufacturing enterprises. Highwood turned to MRC for support through MRC’s Manufacturing Leadership Institute (MLI) and a recent advanced manufacturing quest to optimize process automation.

  • Operational Excellence

    Bracalente Manufacturing

    Bracalente Manufacturing Company, a leader in precision machined parts for highly specialized markets, needed to maintain customer satisfaction levels and encourage repeat business. The MRC Lean6 team conducted multiple continuous improvement events, resulting in significantly reduced setup times and costs.

  • Operational Excellence

    Ashland Technologies, Inc.

    The ongoing relationship with MRC has saved Ashland Technologies over $200K. Ashland Technologies is the rare company that can oversee an entire project from prototype to production.

  • Operational Excellence

    Apollo Metals

    Apollo Metals, Ltd. located in Bethlehem, Pennsylvania employs nearly 125 people to produce chrome, nickel, brass, and copper plated steel, among a variety of pre-polished and non-ferrous metals.

  • Operational Excellence

    Mitsubishi Chemical Group

    Mitsubishi Chemical Group (MCG) is a leading global manufacturer of high-performance thermoplastics and composites in the form of semi-finished products and finished parts. With a proven ability to help MCG meet performance, profitability, and leadership development goals, the company turned again to MRC for the FMEA training initiative.

  • Operational Excellence


    Rhetech needed to maintain quality and keep costs competitive. MRC conducted a VSM of their production area and identified possible waste elimination and productivity improvements, resulting in a significant reduction in cycle time per unit.

  • Operational Excellence

    Weatherly Casting & Machine Co.

    Weatherly Casting & Machine Co. is an iron and iron alloy foundry supplying the material handling and power generation industries, as well as pump and other durable good manufacturers. Since 1900, this Weatherly, Pennsylvania-based company has played an integral role in the evolution of industry throughout the United States.