REGISTRATION IS NOW CLOSED. THERE ARE ONLY A FEW REMAINING SEATS AVAILABLE. IF YOU WISH TO REGISTER OR BE ADDED TO OUR WAITLIST, PLEASE CONTACT NICOLE PIERCE AT: NICOLE. PIERCE@MRCPA.ORG OR (484) 655-4873.
Conflict Management: Mastering Conflict Resolution with TKI, is a focused, one-day training designed to provide participants with a deep understanding of conflict dynamics and effective resolution strategies using the Thomas-Kilmann Instrument (TKI).
This workshop will guide you through the TKI model, helping you identify your conflict-handling style and develop the skills necessary to manage and resolve conflicts constructively.
Through interactive exercises, real-world scenarios, and personalized feedback, you will learn how to apply TKI insights to enhance communication, strengthen relationships, and foster a collaborative work environment.
Janelle brings a wealth of Leadership and Organizational Development experience to MRC’s Operational Excellence Program. As an accomplished professional with over 15 years of dedicated experience in Organizational Development, Janelle excels in guiding individuals and teams toward achieving their personal and business objectives, leveraging her expertise in leadership and talent development. She has earned a reputation as a trusted partner, coach, and facilitator, fostering growth and success for both colleagues and clients alike.