June 15, 2023
Manufacturers Resource Center
It is crucial to recognize the warning signs that precede violent incidents and take appropriate action. This course aims to raise awareness among participants about potentially aggressive or violent situations in the workplace. It will cover methods for verbally mediating or diffusing aggressive behaviors. Additionally, participants will learn about workplace violence prevention policies and explore various preventative options.
The course will also discuss active threat scenarios and provide awareness of mitigating actions and potential lifesaving techniques. Recovery options for continuing business operations will also be addressed.
Upon completion of this course the participant will be able to:
The goal of this course is to inform participants of workplace violence indicators, the appropriate use of verbal de-escalation skills to minimize physical confrontations, workplace violence prevention policies and appropriate response options for active threats.
This course is recommended for Leadership, HR professionals, Safety professionals, Supervisors, Team Leaders, First Responders, and anyone involved in responding to incidents of workplace violence.
Contact Nicole Pierce at (484) 655-4873 or firstname.lastname@example.org.
Ben Iobst | Adjunct Instructor and Law Enforcement Professional
Ben grew up in the Poconos in Pennsylvania and joined the US Army shortly after 9/11. In the Army Ben served on active duty as an Infantryman during multiple tours in the Iraq War. Upon returning home, Ben became an Allentown Police Officer, serving in multiple jobs, including Patrolman, Detective, Hostage Negotiator, a Specialty Team Commander and Patrol Supervisor.
Ben is passionate about helping first responders and veterans, as he is a peer support volunteer in both Eastern PA Critical Incident Stress Management Team and Lehigh Valley Law Enforcement Peer Wellness Group. Ben holds a Master of Science from University of Cincinnati, a Bachelor of Arts from DeSales University, and is working on his Ph.D. from Liberty University.
Note: All registration fees must be received in advance of the date of your event. MRC must be notified two weeks in advance of this event if you need to cancel, otherwise we can only grant a credit to another MRC event. Remember, you can also send a substitute.
No matter what’s happening with your business, MRC has probably seen it. We know the problems that keep CEOs up at night, and we know how to help solve them. Our staff has more than 100 years of combined experience working side-by-side with business owners to evaluate, strategize, discover and implement solutions that address both strategic growth needs and organizational transformation.
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For over 30 years, Manufacturers Resource Center (MRC) has helped small and mid-sized manufacturers become more competitive, adopt lean and agile processes, strategically grow their companies and invest more effectively in their existing human capital.