MRC - Manufacturers Resource Center


Four Steps to Innovate Your Customer Pipeline


Date(s) - February 20th, 2018
11:30 am - 1:00 pm

Manufacturers Resource Center

Four Steps to Innovate Your Customer Pipeline

Free Lunch & Learn
February 20, 2018
11:30 am – 1:00 pm

Manufacturers Resource Center
Hanover Office Plaza
961 Marcon Boulevard
Allentown, PA 18109

Four Steps to Innovate Your Customer Pipeline

Attendees will explore the four steps to build stronger relationships with current clients in an interactive presentation. We will also explore how to attract the customers you need to Pop Your Profits.

Come learn the four steps of a structured process to build stronger customer relationships. The information will be presented using worksheets and group/individual projects.  Any business person who wants to expand their customer base should attend. By participating in and learning the process, you will understand that innovation in customer relationships is the key to growth in the current economic climate.  Attendees will gain a new perspective on keeping and attracting clients, taught by a content expert who works with businesspersons across a wide-range of industries.

Target Audience: Owners, Managers, and Leadership

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Registration is required.

Pamela S. Gockley, Founder & CEO
The Reputation Learning Center

Pam is an astute student of business, with over 21 years of experience. An author of two books, “The Reputation Factor: Repositioning to Succeed” and “The Art of Running Red Lights: Business Innovation with Reputation.” She is the founder and creator of The Reputation Factor®, The Reputation Learning Center and the Reputation Strategy philosophy: “It starts with you, but it’s not about you.” By using her 4Ds of Reputation Strategy, she transformed her struggling business into a thriving marketing and training organization.

Pam is a recipient of the Best 50 Women in Business from the Commonwealth of Pennsylvania, along with Lehigh Valley Business Journal, 25 Women of Influence award and the Entrepreneurial Achievement Award from Kutztown University’s Small Business Development Center.

The Reputation Learning Center was created and dedicated to personal and professional development.  They provide customized programs, following the 4Ds of Reputation for individuals and business.



Registrations are closed for this event.