MRC - Manufacturers Resource Center


Manager Essentials

Manager Essentials Header Image

Date(s) - March 2nd, 2023 - March 23rd, 2023
8:00 am - 12:00 pm

Manufacturers Resource Center


Thursdays | March 2, 9, 16, & 23, 2023
8 AM – 12 PM

  $1,495/person, $1,345 before Jan. 19, 2023 Meals, beverages, and materials included WEDnet eligible   Register  


Providing the perfect blend of classroom training and practical application via simulation, MRC’s Manager Essentials delivers a leadership learning experience for mid-level managers unlike any other. Participants will gain a deeper understanding of their own management style and how it impacts their ability to communicate, delegate, and lead others using the Everything DiSC Management Profile.  During hands-on practice sessions in a simulated manufacturing environment, learners will be provided the opportunity to lead teams through challenges such as production delays, material shortages, quality issues, performance problems, and departmental conflicts.

By learning how to adapt to the needs of those they both manage and report to, these important leaders will return to their organizations well-equipped to effect positive change.

Course Highlights

  • Promoting Accountability
  • Managing Up
  • Resolving Interpersonal Conflict
  • Shaping the Company Culture
  • Refining Emotional Intelligence
  • Building Trust and Leading Former Peers
  • Communicating More Effectively
  • Coaching and the Art of Talent Development
  • Connecting Across Differences / Everything DiSC Management Profile
  • Motivating and Understanding Unspoken Needs

Who Should Attend

Plant Managers, Operations Managers, Production Managers, and Manufacturing Department Managers (Quality, Safety, Shipping, Maintenance, etc.)

Questions? Contact Nicole Pierce at (484) 655-4873 or

Download Flyer | Manager Essentials

Instructor | Wendy Beltzner | MRC – Director, Leadership Development and Training Strategy

Wendy Beltzner - Director, Leadership Development and Training Strategy MRC

Wendy has over 25 years of experience in training and curriculum development, specializing in leadership and customer service with companies from all industries throughout Northampton, Lehigh, and Carbon counties.  She has previously worked for Fortune 500 service giants such as IBM and Manpower Inc., advancing her career from entry-level through various levels of management.  Wendy is also an entrepreneur.  She created, owned, and operated the Lehigh Valley’s first children’s museum designed with an emphasis on soft skills education.  She has also co-owned an award-winning, ice cream retail and wholesale business with her husband for the last 30 years. Wendy earned her B.S. degree in Marketing from Oral Roberts University, is a Certified TWI (Training Within Industry) Job Instruction Trainer, and a Certified Everything DiSC Practitioner.



Note: All registration fees must be received in advance of the date of your event. MRC must be notified two weeks in advance of this event if you need to cancel, otherwise we can only grant a credit to another MRC event. Remember, you can also send a substitute.


Ticket Type Price Spaces
Standard Ticket
Manager Essentials

Please fill out the following billing information to complete your transaction and register for this event.