MRC - Manufacturers Resource Center


People-centric Leadership 101


Date(s) - December 7th, 2018
8:30 am - 4:30 pm

Delaware Valley Industrial Resource Center

Leading an Engaged Organization: People-centric Leadership 101

December 7, 2018
8:30 am – 4:30 pm

Delaware Valley Industrial Resource (DVIRC)
2905 Southampton Road
Philadelphia, Pennsylvania

An inspiring and engaging culture is no longer a “nice to have.” It is an absolute must in finding and retaining the best and brightest employees.

Long term employment with a single organization is becoming a thing of the past. Employees are no longer willing to tolerate lack of fulfillment or down right unhappiness in their jobs. The internet allows employees to seek out more attractive opportunities while easily accessing information on organizational culture, allowing companies to easily seek out talented employees and lure them away. Organizations are continuously challenged to be more innovative as the global marketplace becomes more competitive. It is crucial that companies engage the minds of everyone in the organization to survive and thrive. On top of all this, leadership in organizations is forced to operate beyond capacity, struggling or unable to support growth. Creating an engaged culture is the golden key to freeing precious leadership capacity.

This full-day workshop explores how to build a people-centric culture in your organization. The PCL 101 course was designed by AME to provide organizations with a comprehensive overview of people-centric leadership and the behaviors required to build a culture where every day, everyone is fulfilled by pursuing excellence and everybody flourishes. It begins by answering the question, “Why do we need to change?” Using a simple framework, the course explores the key leadership behaviors necessary to build a people-centric culture, including:

    • Honest and persistent self-reflection
    • Building relationships
    • Reflective listening and effective communication
    • Celebration and recognition
    • Supporting the growth and development of people



Delaware Valley Industrial Resource Center (DVIRC)


DVIRC is a regional economic development organization with a public purpose—to support the profitable growth of small and mid-sized U.S. manufacturers. They are part of the National Manufacutring Extension Partnership network of centers.



8:30 a.m.   –   9:00 a.m.   Welcome and Introductions
9:00 a.m.   – 10:00 a.m.   Defining people-centric leadership and organizational impact
10:00 a.m. – 10:15 a.m.   Break
10:15 a.m. – 12:00 p.m.   Leadership behaviors, self-reflection and building relationships
12:00 p.m. – 12:30 p.m.   Lunch
12:30 p.m. –   2:00 p.m.   Leadership behaviors, communication/ listening, celebration and recognition
2:00 p.m.   –   2:15 p.m.   Break
2:15 p.m.   –   3:15 p.m.   Leadership behaviors that support the growth and development of people
3:15 p.m.   –   4:00 p.m.   Goal setting, feedback and alignment in a people-centric culture
4:00 p.m.   –   4:30 p.m.   Call to action & summary
4:30 p.m.                          Wrap-up, networking


  • The value and benefits of building a people-centric culture
  • The link between building a people-centric culture and lean/CI tools
  • Vision, goal setting, feedback and alignment in a people-centric culture
  • Key leadership behaviors necessary to build a people-centric culture, including: Honest and persistent self-reflection, reflective listening and effective communication, building relationships, supporting the growth and development of people, and celebration and recognition.

All participants will leave with a minimun of 6 specific actions for them to take back to their organizations that will improve their leadership behaviors and increase engagement.


    • Passionate and willing leaders who understand the importance of “respect for people” to the long term success of any organization
    • Anyone in a leadership role – from supervisor to the CEO
    • Leaders who recognize un-resolved conflict in their organizations and need a method for addressing it
    • Leaders who want to increase engagement in their teams and organization overall
    • Anyone interested in learning how to build an engaged and inspiring culture that will: Attract and retain the best and the brightest employees, engage the minds of everybody in the organization and free up critical leadership capacity.



Lisa Weis

Lisa Weis is a people-centric, lean/continuous improvement expert, with more than 20 years of demonstrated success in helping hundreds of public and private organizations achieve their vision and meet their strategic goals by engaging people, implementing enterprise excellence and inspiring innovation. Weis has helped a diverse spectrum of organizations in the manufacturing, government (federal, state, local), healthcare, education and service industries. She is the head of curriculum development for the Association of Manufacturing Excellence people-centric leadership initiative to provide leaders with the skills to leverage the knowledge and capabilities inherent in their employees and build an engaged culture. Weis is a member of the AME Mid-Atlantic regional board and an AME Excellence Award assessor. She holds a Bachelor of Science degree in chemical engineering from the University of Delaware.

Member Fee: $375
Non-Member Fee: $375
Student Member Fee: $50


Contact AME: 224-232-5980 |