MRC - Manufacturers Resource Center


Supervisor Boot Camp


Date(s) - September 17th, 2021
8:00 am - 12:00 pm

Manufacturers Resource Center

Supervisor Boot Camp (This class is filled. You may wish to register HERE for MRC’s class in Berks County at Brentwood Industries that begins on September 16, 2021.  Or, you may wish to Contact Diane Lewis at (610) 628-4578 or to be on our “Wait List” for this Lehigh Valley class.) 

Fridays, September 17, 24, 2021
Fridays, October 1, 8, 15, 2021
8:00 AM. – Noon

Manufacturers Resource Center
7200A Windsor Drive
Allentown, PA 18106

Three photos of fish representing leadership, communication, teaming  

This five half-day Supervisor Training development program for supervisors and team leaders teaches essential skills for leading others in the workplace.  Learn the difference between “Coaching vs. Training.”  This training will help you develop self-confidence and to look at common supervisor mistakes and how to avoid them.  You will also learn about establishing credibility.

Course Outline:

LEADERSHIP:  Your Role as a Leader

    • Motivation
    • Trust
    • Delegating
    • Emotional Intelligence
    • Coaching vs. Training
    • Giving Feedback +/-

COMMUNICATION:  The Key to a Successful Culture

    • Understand and interact with all personalities productively
    • Become an active listener
    • Manage conflict
    • Communication in all directions

TEAMING:  Achieve More, and Be More Effective

    • Teaming cycle
    • Team vs Workgroup
    • Identify team barriers
    • Leverage team members’ strengths

Cost: $600/person

Download Brochure


Photo of Wendy Beltzer


Wendy Beltzner
Strategy Manager / Training & Development
Manufacturers Resource Center
Allentown, PA 18106


Wendy worked as an adjunct instructor in the Leadership and Workforce Development Department at Lehigh Carbon Community College for the last 25 years specializing in leadership and customer service training. Wendy is also an entrepreneur, creating, owning and operating an educational children’s museum for 4 years and co-owning an ice cream retail and wholesale business with her husband for the last 30 years.  Wendy earned her B.S. degree in Marketing from Oral Roberts University, and she earned her TWI Job Instruction Training Certification from the TWI Institute.

Wendy’s passion is making a difference in the lives of others and the secret to her success is her ability to understand the needs of others and meet them in a creative form of edutainment.

Note:  All registration fees must be received in advance of the date of your event.  MRC must be notified of cancellations two weeks prior to the event, otherwise we can only grant a credit to another MRC event. Persons who do not show or notify us in advance will forfeit any credit. Remember, you can also send a substitute.  Thank you.


Registrations are closed for this event.