MRC - Manufacturers Resource Center


Supervisor Training (Berks County)


Date(s) - March 17th, 2020
8:00 am - 12:00 pm

Packaging Corporation of America

Supervisor Training  (Berks County) This event will be rescheduled to a future date due to COVID-19.  Please check back.

April 17, 2020 | April 24, 2020 | May 1, 2020| May 8, 2020 | May 15, 2020
Fridays, 8:00 a.m. – Noon

Packaging Corporation of America (Berks County)
173 Tuckerton Road
Reading, PA  19605-1135

Three photos of fish representing leadership, communication, teaming  

This five half-day development program for supervisors and team leaders teaches essential skills for leading others in the workplace.  Learn the difference between “leading and bossing.”  This training will help you develop self-confidence and to look at common supervisor mistakes and how to avoid them.  You will also learn about establishing credibility.

Course Outline:

LEADERSHIP:  Your Role as a Leader

    • Motivation
    • Trust
    • Delegating
    • Walking your talk
    • Setting goals
    • Leading vs. bossing
    • Influencing across generations


COMMUNICATION:  The Key to a Successful Culture

    • Understand how to get similar and different personalities to interact productively
    • Become an active listener
    • Manage conflict
    • Communication Cycle
    • Becoming an Effective Listener


TEAMING:  Achieve More, and Be More Effective

    • Teaming cycle
    • Team vs Workgroup
    • Identify team barriers
    • Leverage team members’ strengths


Cost: $600/person

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Angie Bove, Strategy Manager
Training & Development
Manufacturers Resource Center
7200A Windsor Drive
Allentown, PA 18106

Angie is well-known to MRC clients and is our go-to person for Lean Manufacturing training and development initiatives. As a Corporate Trainer, Angie is also skilled in developing custom training programs pertaining to customer service, conflict management, problem solving, leadership, team work, and TWI.  Angie also manages sales & development training.

Note:  All registration fees must be received in advance of the date of your event.  MRC must be notified of cancellations two weeks prior to the event, otherwise we can only grant a credit to another MRC event. Persons who do not show or notify us in advance will forfeit any credit. Remember, you can also send a substitute.  Thank you.


Registrations are closed for this event.