Date(s) - October 8th, 2019 - October 25th, 2019
8:00 am - 12:00 pm
Supervisor Training (Berks County) Only one seat left. Please contact Terri Lampe at (484) 635-4253 or Terri.Lampe@mrcpa.org to see if it is still available or to be put on our wait list.
October 8, 2019 | October 15, 2019 | October 22, 2019 | October 29, 2019
Tuesday Morning Sessions: 8:00 a.m. – Noon
848 Hemlock Road
Morgantown, PA 19543
This four half-day development program for supervisors and team leaders teaches essential skills for leading others in the workplace. Learn the difference between “leading and bossing.” This training will help you develop self-confidence and to look at common supervisor mistakes and how to avoid them. You will also learn about establishing credibility.
LEADERSHIP: Your Role as a Leader
- Walking your talk
- Setting goals
- Leading vs bossing
- Influencing across generations
COMMUNICATION: The Key to a Successful Culture
- Understand how to get similar and different personalities to interact productively
- Become an active listener
- Manage conflict
- Communication Cycle
- Becoming an Effective Listener
TEAMING: Achieve More, and Be More Effective
- Teaming cycle
- Team vs Workgroup
- Identify team barriers
- Leverage team members’ strengths
Angie Bove, Strategy Manager
Training & Development
Manufacturers Resource Center
Angie is well-known to MRC clients as the first person to contact for Lean Manufacturing training and development initiatives. As a Corporate Trainer, Angie is skilled in developing custom training programs pertaining to customer service, conflict management, problem solving, leadership, team work, and TWI. Angie also manages sales & development training.
Note: All registration fees must be received in advance of the date of your event. MRC must be notified of cancellations two weeks prior to the event, otherwise we can only grant a credit to another MRC event. Persons who do not show or notify us in advance will forfeit any credit. Remember, you can also send a substitute. Thank you.
Registrations are closed for this event.