MRC Lean Model

In their book The Machine that Changed the World, James Womack and Daniel Jones coined the phrase “Lean” while comparing the cultural and enterprise system differences between Japanese, American, and European auto manufacturers. As the Lean philosophy spread, western manufacturers and service organizations began to wage war on process waste by focusing on point-solution improvements.

However, many of these organizations struggled to sustain improvements over the long term.  Successful Lean transformations, they learned, require a business to not only make system improvements, but also address cultural issues.

MRC’s Lean model emphasizes strategic Lean transformation through cultural engagement.  From Toyota, Lean practitioners have learned that “There can be no kaizen without standard work” (Taiichi Ohno).  Achieving future improvements are predicated on:

  • Establishing expectations for cultural behaviors and system performance; and
  • Understanding the current state of the business culture and systems.

Knowledge of the current state identifies gaps between where an organization is and where it would like to be.  Next, these gaps are addressed through structured problem solving and continuous improvement.

Toyota’s DAMI process standardization philosophy describes how a process matures from a chaotic state to one in which daily improvement is possible.  DAMI is defined as follows:

Defining the standard is the documentation of input requirements and output expectations

Achieving the standard is the creation of a universal approach for meeting standards

Maintaining the standard is the creation of management systems to track performance

Improving the standard is the embedding of strategic, structured problem-solving routines

Organizations can use the DAMI philosophy create organizational stability and drive sustainable improvements to their cultures and enterprise systems.



Training and Certifications

MRC provides far more than certifications and funding assistance. We offer job creators access to specialized coaching, mentorship and a variety of business and marketing assistance normally outside the reach of most manufacturers.


No matter what’s happening with your business, MRC has probably seen it. We know the problems that keep CEOs up at night, and we know how to help solve them. Our staff has more than 100 years of combined experience working side-by-side with business owners to evaluate, strategize, discover and implement solutions that address both strategic growth needs and organizational transformation.

Training & Events Calendar

MRC breaks down the barriers that prohibit manufacturers from realizing their full potential. Our proven tactics and methods can help nearly any company at nearly any stage of its evolution. Whatever the hurdle – going green, becoming lean, entering new markets, rebranding the company – MRC can help you clear it.

Workforce Initiatives

Developing Future Workforce with programs like: What’s So Cool About Manufacturing®, PA Dream Team, the Inside Manufacturing Series, and Manufacturing Day.


Through our partnerships, we are able to bring the horsepower of the best-in-breed experts to you. Imagine having access to the second-largest technology institute in the world, a corps of ex-Toyota executives trained under the best Lean practitioners in the world or world-renowned business strategy groups. MRC makes it possible.

About Us

For over 30 years, Manufacturers Resource Center (MRC) has helped small and mid-sized manufacturers become more competitive, adopt lean and agile processes, strategically grow their companies and invest more effectively in their existing human capital.

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