The MRC Difference

According to a survey conducted by Careerbuilder and Silkroad Technology (nine percent,) or 1 in 10 have left a company because of a poor onboarding experience, and 37% percent of employees said their manager did not play a critical role in their onboarding experience support.

Will Rogers once said, “You never get a second chance to make a great first impression,” and nothing could be truer when onboarding in a post-pandemic world.  In response to this critical challenge facing many manufacturers, MRC has masterfully crafted an engaging, interactive onboarding program that standardizes one of the most important processes of the employee experience.  This comprehensive course provides insight into the five fundamental gates of organizational socialization, critical to attracting, developing, and retaining top talent.  Participants will begin by mapping their current onboarding process to identify missing elements and then create a strategic plan to implement back in their world of work.  Real world implementation checks along with the sharing of best practices among similar organizations provide an invaluable experience.

Course Highlights

• • Experiential Recruiting
  • Preboarding Activities
  • Orientation – Beyond the Handbook
  • Introduction to Culture
  • Training – Job Methods and Job Instruction
  • Feedback for Continuous Improvement

Who Should Attend

Human Resource Officers, Hiring Managers, Recruiters, Supervisors, Training Managers, Operations Managers

Instructor | Wendy Beltzner | MRC – Director, Leadership Development and Training Strategy

Wendy has over 25 years of experience in training and curriculum development, specializing in leadership and customer service with companies from all industries throughout Northampton, Lehigh, and Carbon counties.  She has previously worked for Fortune 500 service giants such as IBM and Manpower Inc., advancing her career from entry-level through various levels of management.  Wendy is also an entrepreneur.  She created, owned, and operated the Lehigh Valley’s first children’s museum designed with an emphasis on soft skills education.  She has also co-owned an award-winning, ice cream retail and wholesale business with her husband for the last 30 years. Wendy earned her B.S. degree in Marketing from Oral Roberts University, is a Certified TWI (Training Within Industry) Job Instruction Trainer, and a Certified Everything DiSC Practitioner.