Fluortek, Inc. is an Easton, Pennsylvania-based manufacturer of custom dimensioned, extruded plastic tubing for the medical device industry. For nearly 40 years, the company has provided products in a wide range of fluoropolymer and thermoplastic materials, as well as comprehensive component assembly services.

““It wasn’t a product failure.  It was a matter of how [the product] was handled and inspected.  The training we received from MRC made it possible to isolate the root cause of the increase and resolve the issue.  With that solution in place, the complaints all but disappeared.” … Todd Furman, Director of Operations

Fluortek, a manufacturer of precision plastic extrusions, sought to establish a Lean culture and develop consistent training across its operation.  From employees advancing through the ranks to executive leadership looking to improve efficiency and productivity, the company turned to MRC for several offerings: Yellow, Green, and Black-Belt training, Supervisor Boot Camp, and the Manufacturing Leadership Institute (MLI) among them.


Fluortek’s Lean journey began with Yellow Belt Training. An MRC-led training initiative introduced several engineers and production supervisors (including the current Director of Operations, Todd Furman) to strategies that were proven to enhance efficiency and problem-solving abilities.  One of the proprietary projects even led to a follow-on effort to realize further improvement.

Based on the success of the Yellow Belt project, Fluortek decided to send five more employees through Green Belt Training.  In particular, the team selected a project aimed at reducing the number of customer complaints relating to a specific issue.

“It wasn’t a product failure,” says Furman. “It was a matter of how [the product] was handled and inspected.  The training we received from MRC made it possible to isolate the root cause of the increase and resolve the issue.  With that solution in place, the complaints all but disappeared.”

The Supervisor Boot Camp, meanwhile, was an opportunity to train all Fluortek supervisors to the same rigorous standards.  Whether they were promoted to supervisory roles from within the company or came from outside, senior management realized the benefit of establishing a common level of understanding. The employees who have completed the boot camp now form a core of standardization across all departments and shifts, handling conflict and managing employees in the same ways.

The final project was MLI/Leadership training, which four different Fluortek employees took part in. These individuals, who were new to the organization or lacked leadership experience, had a chance to learn about a range of functional areas, including finance, leadership, employee management, business intelligence, and more.  Much like the Supervisor Boot Camp, that training enabled the employees to have a consistent level of awareness and business philosophy.


  • Fluortek states that its Green and Black Belt Certification training reduced customer complaints by as much as 90% for the product at the center of their project.

For more information about Fluortek, please visit their website at www.fluortek.com.

Contact Us

Contact Us

Don’t see what you are looking for or have a question? MRC can help. Contact us today!

Training and Certifications

MRC provides far more than certifications and funding assistance. We offer job creators access to specialized coaching, mentorship and a variety of business and marketing assistance normally outside the reach of most manufacturers.


No matter what’s happening with your business, MRC has probably seen it. We know the problems that keep CEOs up at night, and we know how to help solve them. Our staff has more than 100 years of combined experience working side-by-side with business owners to evaluate, strategize, discover and implement solutions that address both strategic growth needs and organizational transformation.

Training & Events Calendar

MRC breaks down the barriers that prohibit manufacturers from realizing their full potential. Our proven tactics and methods can help nearly any company at nearly any stage of its evolution. Whatever the hurdle – going green, becoming lean, entering new markets, rebranding the company – MRC can help you clear it.

Workforce Initiatives

Developing Future Workforce with programs like: What’s So Cool About Manufacturing®, PA Dream Team, the Inside Manufacturing Series, and Manufacturing Day.


Through our partnerships, we are able to bring the horsepower of the best-in-breed experts to you. Imagine having access to the second-largest technology institute in the world, a corps of ex-Toyota executives trained under the best Lean practitioners in the world or world-renowned business strategy groups. MRC makes it possible.

About Us

For over 30 years, Manufacturers Resource Center (MRC) has helped small and mid-sized manufacturers become more competitive, adopt lean and agile processes, strategically grow their companies and invest more effectively in their existing human capital.

My Account

Ready to complete your event registration? Need to confirm the date of a previous registration? Find all these details here or call us at (610) 628-4640 for additional assistance.