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Train the Trainer

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Event Start Date:

March 1, 2024

Event Start Time:

8:00 AM

Event Location:

Manufacturers Resource Center

Effective training is a crucial aspect of talent development and retention.

More than merely an informational download, it’s a strategic, well-defined plan facilitated by knowledgeable trainers who know how to engage and motivate learners for the best possible experience and outcome.

Participants explore adult learner characteristics, their preferred learning styles (Visual, Auditory, Read/Write, Kinesthetic), and how to captivate each style. They examine the impact of trainer expectations through The Pygmalion Effect and utilize the Everything DiSC® Workplace profile to enhance communication with diverse work behavior styles.

In this hands-on workshop, trainers practice coaching, conflict management, and handling classroom challenges, receiving valuable feedback. It perfectly complements the Training Within Industry (TWI) Job Instruction Training Method course, offering a comprehensive training solution for both inexperienced and seasoned trainers.


Train the trainer
  • Characteristics of the Adult Learners
  • VARK Learning Styles
  • Everything DiSC®  Workplace Profile
  • How Expectations Influence Performance
  • Communication Effectiveness
  • Creating an Environment for Motivation
  • Coaching for Success
  • Managing Classroom and Participant Challenges
  • Final Practical Application with Feedback

Who Should Attend

New or Experienced Trainers, Mentors, Coaches, Supervisors, Team Leaders, Managers

Questions? Contact Nicole Pierce at (484) 655-4873 or nicole.pierce@mrcpa.org.


Wendy Beltzner | MRC – Director, Leadership Development and Training Strategy

Wendy BeltznerWendy has over 25 years of experience in training and curriculum development, specializing in leadership and customer service with companies from all industries throughout Northampton, Lehigh, and Carbon counties.  She has previously worked for Fortune 500 service giants such as IBM and Manpower Inc., advancing her career from entry-level through various levels of management.  Wendy is also an entrepreneur.  She created, owned, and operated the Lehigh Valley’s first children’s museum designed with an emphasis on soft skills education.  She has also co-owned an award-winning, ice cream retail and wholesale business with her husband for the last 30 years. Wendy earned her B.S. degree in Marketing from Oral Roberts University, is a Certified TWI (Training Within Industry) Job Instruction Trainer, and a Certified Everything DiSC Practitioner.

Sorry, registration is now closed for this event. If you wish to be added to our wait list, please contact us.

Note: All registration fees must be received in advance of the date of your event. MRC must be notified two weeks in advance of this event if you need to cancel, otherwise we can only grant a credit to another MRC event. Remember, you can also send a substitute.

Event Details

  • March 1, 2024 8:00 AM   -   12:00 PM
  • Manufacturers Resource Center
  • 7200A Windsor Dr
  • Allentown
  • PA
  • 18106
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Meals and materials included
* Fees, time, and location subject to change.
** Not applicable for virtual events

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