Kitchen Magic

Based in Nazareth, Pennsylvania, Kitchen Magic is the leader in kitchen remodeling, serving an eight-state area in the northeastern U.S. The company was founded in 1979 by Jost and Reine Fleck and specializes in kitchen cabinet refacing. Kitchen Magic’s team of experts has designed, manufactured, and transformed more than 50,000 kitchens over the last 40 years; award-winning options include cabinet refacing, new cabinetry and countertops, while complementary in-home consultations enable homeowners to view quality products in their own home.

“Managers can’t solve all the problems; you must have everyone working from the ground up.”
– James Mayers, Assistant Vice President of Operations

Kitchen Magic sought to create a standard work-based manufacturing model. In this way, the company hoped to streamline employee training, leverage innovative problem-solving methods, and implement Lean and Toyota culture to create a team of problem-solvers.  To this end, the company turned to MRC for Lean Implementation/Lean Master Certification, Problem Solving Training, Toyota Culture, and Customer Service training.


Kitchen Magic custom kitchen In addition to completing a Lean Implementation program, Kitchen Magic’s Assistant Vice President of Operations, James Mayers, and Assistant General Manager Bradley Stepp both recently graduated from MRC’s Lean Master Certification program.  Over the course of several months, Mayers says they gained an in-depth understanding of Lean methodology while building a library of problem-solving resources. Perhaps more importantly, they gained the ability to coach other teammates in the future, learning Lean methodology while putting it into real-world practice.

Lean Culture training with Mike Hoseus, meanwhile, led to the creation of visual boards to communicate daily management routines and provide a visual reminder of KPIs. “Hosting the class here was great,” Mayers says. “The whole class used our business model as the basis for teaching of Lean Daily Management.”

Kitchen Magic CEO Brett Bacho is also a two-year participant in MRC’s CEO Forum, which connects business leaders in order to facilitate the sharing of best practices and relationship building.


  • Training and coaching services provided by MRC created more than $75,000 in savings.
  • Defined a standard training schedule for new hires to clarify responsibilities resulting in more efficient onboarding.
  • Lean-based time studies and A3 problem solving reduced cycle count rate errors and reduced missing plywood sheets from 72 sheets down to just 4 over a month.
  • Learned Lean methodology while putting it into real-world practice.
  • Gained ability to coach other teammates in the future.

To learn more about Kitchen Magic, visit their website at

Kitchen Magic model kitchen


Contact Us

Contact Us

Don’t see what you are looking for or have a question? MRC can help. Contact us today!

Training and Certifications

MRC provides far more than certifications and funding assistance. We offer job creators access to specialized coaching, mentorship and a variety of business and marketing assistance normally outside the reach of most manufacturers.


No matter what’s happening with your business, MRC has probably seen it. We know the problems that keep CEOs up at night, and we know how to help solve them. Our staff has more than 100 years of combined experience working side-by-side with business owners to evaluate, strategize, discover and implement solutions that address both strategic growth needs and organizational transformation.

Training & Events Calendar

MRC breaks down the barriers that prohibit manufacturers from realizing their full potential. Our proven tactics and methods can help nearly any company at nearly any stage of its evolution. Whatever the hurdle – going green, becoming lean, entering new markets, rebranding the company – MRC can help you clear it.

Workforce Initiatives

Developing Future Workforce with programs like: What’s So Cool About Manufacturing®, PA Dream Team, the Inside Manufacturing Series, and Manufacturing Day.


Through our partnerships, we are able to bring the horsepower of the best-in-breed experts to you. Imagine having access to the second-largest technology institute in the world, a corps of ex-Toyota executives trained under the best Lean practitioners in the world or world-renowned business strategy groups. MRC makes it possible.

About Us

For over 30 years, Manufacturers Resource Center (MRC) has helped small and mid-sized manufacturers become more competitive, adopt lean and agile processes, strategically grow their companies and invest more effectively in their existing human capital.

My Account

Ready to complete your event registration? Need to confirm the date of a previous registration? Find all these details here or call us at (610) 628-4640 for additional assistance.