Who Should Attend

This course is perfect for human resource officers, hiring managers, recruiters, supervisors, training managers, and operations managers who are looking to standardize their onboarding process and attract and retain top talent.

Questions? Contact Nicole Pierce at (484) 655-4873 or nicole.pierce@mrcpa.org.

Instructor 

Wendy Beltzner | MRC – Director, Leadership Development and Training Strategy

Wendy has over 25 years of experience in training and curriculum development, specializing in leadership and customer service with companies from all industries throughout Northampton, Lehigh, and Carbon counties.  She has previously worked for Fortune 500 service giants such as IBM and Manpower Inc., advancing her career from entry-level through various levels of management.  Wendy is also an entrepreneur.  She created, owned, and operated the Lehigh Valley’s first children’s museum designed with an emphasis on soft skills education.  She has also co-owned an award-winning, ice cream retail and wholesale business with her husband for the last 30 years. Wendy earned her B.S. degree in Marketing from Oral Roberts University, is a Certified TWI (Training Within Industry) Job Instruction Trainer, and a Certified Everything DiSC Practitioner.