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*New* Practical Problem Solving: The 8-Step PDCA Method
Event Date
October 6, 2026
Event Time
8:30 AM
Event Location
Manufacturers Resource Center, 7200A Windsor Drive, Allentown, PA, 18106, USA
Registration is now closed. If you wish to be added to our waitlist, please contact Nicole Pierce at: nicole.pierce@mrcpa.org or (484) 655-4873.
Most teams don’t struggle to solve problems, they struggle to solve the right problems in a way that actually sticks.
This one-day workshop introduces a practical, disciplined approach to continuous improvement using the PDCA (Plan–Do–Check–Act) method, equipping participants to move beyond quick fixes and toward sustainable, data-driven results.
Designed for manufacturers and operational teams, this session focuses on applying PDCA as a structured problem-solving and learning cycle. Participants will learn how to clearly define problems, identify root causes, and develop testable hypotheses rather than
jumping to solutions. Through guided exercises and real-world examples, attendees will practice executing small-scale trials, evaluating outcomes against expectations, and making informed decisions based on data.
The workshop also connects PDCA directly to A3 thinking, reinforcing how this method supports alignment, communication, and accountability across teams. Emphasis is placed on building a repeatable process that can be applied immediately on the shop floor or
within business operations.
By the end of the session, participants will have a stronger understanding of how to lead and contribute to continuous improvement efforts, reduce waste, and improve performance using a structured, proven methodology. Whether new to PDCA or looking to strengthen existing practices, this workshop provides a clear, actionable framework for driving measurable results through disciplined problem solving.
COURSE HIGHLIGHTS
- Apply the PDCA (Plan–Do–Check–Act) method to solve real operational problems with structure and discipline
- Strengthen root cause analysis skills to move beyond symptoms and implement lasting solutions
- Learn how to develop and test hypotheses instead of jumping to conclusions
- Use data effectively to evaluate results and make informed, objective decisions
- Connect PDCA to A3 problem solving for clearer communication, alignment, and accountability
- Build a repeatable continuous improvement approach that can be applied immediately on the shop floor or in daily operations
Who Should Attend
This workshop is most valuable for individuals responsible for improving processes, solving operational problems, and driving performance: operations managers / plant managers, production supervisors / team leads, continuous improvement (CI) leaders / lean practitioners, manufacturing engineers / process engineers, quality engineers / quality managers, maintenance supervisors / reliability leads, supply chain / logistics managers, frontline leaders and high-potential operators involved in improvement efforts
It’s also a strong fit for cross-functional team members who participate in A3 problem solving or are expected to lead or contribute to
continuous improvement initiatives.
Questions? Contact Nicole Pierce at (484) 655-4873 or nicole.pierce@mrcpa.org.
INSTRUCTOR
Gene Kaschak | VP, Continuous Improvement & Leadership Development Strategy
Gene Kaschak brings a hands-on, people-first approach to Lean manufacturing and workforce development at MRC. He leads MRC’s Lean Manufacturing Programs, helping manufacturers build practical, lasting capability in Lean, not just theory. At the core of his work is a strong belief that sustainable improvement comes from valuing and developing the people doing the work.
He is the driving force behind the Foundations of Lean Factory Experience, an immersive training environment that simulates a real factory floor. Participants gain hands-on experience and leave with skills they can apply immediately.
Gene partners with manufacturers across the region to deliver customized Lean solutions, including process improvement, workforce training, and problem-solving. He holds a B.S. in Mechanical Engineering from Lehigh University and is a certified TWI Job Instruction and Toyota Kata trainer.
Registration is now closed. If you wish to be added to our waitlist, please contact Nicole Pierce at: nicole.pierce@mrcpa.org or (484) 655-4873.
ENTER REGISTRATION INFORMATION
Note: All registration fees must be received in advance of the date of your event. MRC must be notified two weeks in advance of this event if you need to cancel, otherwise we can only grant a credit to another MRC event. Remember, you can also send a substitute.
