View or download our Training and Consulting Solutions Catalog
MRC provides far more than certifications and funding assistance. We offer job creators access to specialized coaching, mentorship and a variety of business and marketing assistance normally outside the reach of most manufacturers.
No matter what’s happening with your business, MRC has probably seen it. We know the problems that keep CEOs up at night, and we know how to help solve them. Our staff has more than 100 years of combined experience working side-by-side with business owners to evaluate, strategize, discover and implement solutions that address both strategic growth needs and organizational transformation.
MRC breaks down the barriers that prohibit manufacturers from realizing their full potential. Our proven tactics and methods can help nearly any company at nearly any stage of its evolution. Whatever the hurdle – going green, becoming lean, entering new markets, rebranding the company – MRC can help you clear it.
Developing Future Workforce with programs like: What’s So Cool About Manufacturing®, PA Dream Team, the Inside Manufacturing Series, and Manufacturing Day.
Through our partnerships, we are able to bring the horsepower of the best-in-breed experts to you. Imagine having access to the second-largest technology institute in the world, a corps of ex-Toyota executives trained under the best Lean practitioners in the world or world-renowned business strategy groups. MRC makes it possible.
For over 35 years, Manufacturers Resource Center (MRC) has helped small and mid-sized manufacturers become more competitive, adopt lean and agile processes, strategically grow their companies and invest more effectively in their existing human capital.
November 9, 2026
8:30 AM
Manufacturers Resource Center, 7200A Windsor Dr, Allentown, PA, 18106
Participants delve into the essence of leadership as service, cultivating skills in empathy, active listening, and fostering team growth.
Through an interactive workshop including case studies, and practical exercises, participants develop a profound understanding of their role in uplifting and empowering others.
This course fosters a culture of collaboration, trust, and mutual respect, enabling leaders to inspire positive change within their organizations. Join us on this journey of self-discovery and service and unlock the potential to lead with compassion and purpose.
Anyone responsible for the supervision of others including but not limited to team leads, supervisors, managers, and directors.

This course is eligible
for 6.5 SHRM PDC’s
MRC is recognized by SHRM to offer professional
development credits (PDCs) for SHRM-CP® or
SHRM-SCP® recertification activities.
Questions? Contact Nicole Pierce at (484) 655-4873 or nicole.pierce@mrcpa.org.
Janelle Rabenold, MSHRM, SHRM-SCP| MRC – Director, Leadership Development and Training Strategy

Janelle Rabenold is an accomplished leader with over 15 years of experience in Organizational Development, specializing in leadership and talent development. She helps individuals and teams achieve personal and business goals and is a trusted coach, facilitator, and strategic partner.
Her expertise includes situational leadership, team dynamics, emotional intelligence, effective communication, and strategic initiatives such as succession planning, change management, strategy development, and performance optimization.
Janelle holds a Master of Science in Human Resource Management & Learning and Performance Management from Moravian University and a Bachelor’s in Business Administration from Albright College. She is SHRM-SCP certified and trained in tools including DiSC, MBTI, TKI, FIRO-B, Watson Glaser, Belbin, OCI, Prosci, DDI, Phillips ROI, and Caliper. She brings a strong commitment to continuous improvement, helping organizations and individuals drive meaningful growth and lasting results.
Manufacturers Resource Center, 7200A Windsor Dr, Allentown, PA, 18106
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