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Train the Trainer

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Event Start Date:

November 2, 2023

Event Start Time:

8:00 AM

Event Location:

Manufacturers Resource Center

Effective training is a crucial aspect of talent development and retention.

More than merely an informational download, it’s a strategic, well-defined plan facilitated by knowledgeable trainers who know how to engage and motivate learners for the best possible experience and outcome.

Participants explore adult learner characteristics, their preferred learning styles (Visual, Auditory, Read/Write, Kinesthetic), and how to captivate each style. They examine the impact of trainer expectations through The Pygmalion Effect and utilize the Everything DiSC® Workplace profile to enhance communication with diverse work behavior styles.

In this hands-on workshop, trainers practice coaching, conflict management, and handling classroom challenges, receiving valuable feedback. It perfectly complements the Training Within Industry (TWI) Job Instruction Training Method course, offering a comprehensive training solution for both inexperienced and seasoned trainers.


Train the trainer
  • Characteristics of the Adult Learners
  • VARK Learning Styles
  • Everything DiSC®  Workplace Profile
  • How Expectations Influence Performance
  • Communication Effectiveness
  • Creating an Environment for Motivation
  • Coaching for Success
  • Managing Classroom and Participant Challenges
  • Final Practical Application with Feedback

Who Should Attend

New or Experienced Trainers, Mentors, Coaches, Supervisors, Team Leaders, Managers

Questions? Contact Nicole Pierce at (484) 655-4873 or nicole.pierce@mrcpa.org.


Wendy Beltzner | MRC – Director, Leadership Development and Training Strategy

Wendy BeltznerWendy has over 25 years of experience in training and curriculum development, specializing in leadership and customer service with companies from all industries throughout Northampton, Lehigh, and Carbon counties.  She has previously worked for Fortune 500 service giants such as IBM and Manpower Inc., advancing her career from entry-level through various levels of management.  Wendy is also an entrepreneur.  She created, owned, and operated the Lehigh Valley’s first children’s museum designed with an emphasis on soft skills education.  She has also co-owned an award-winning, ice cream retail and wholesale business with her husband for the last 30 years. Wendy earned her B.S. degree in Marketing from Oral Roberts University, is a Certified TWI (Training Within Industry) Job Instruction Trainer, and a Certified Everything DiSC Practitioner.

Enter Registration Information:

Ticket Type: Ticket Qty: Per Ticket Price:
Early Registration

by 10/05/23 after $895.00



Quantity: Total

Note: All registration fees must be received in advance of the date of your event. MRC must be notified two weeks in advance of this event if you need to cancel, otherwise we can only grant a credit to another MRC event. Remember, you can also send a substitute.

Event Details

  • November 2, 2023 8:00 AM   -   November 16, 2023 12:00 PM
  • November 2, 2023 8:00 AM   -   12:00 PM
  • November 9, 2023 8:00 AM   -   12:00 PM
  • November 16, 2023 8:00 AM   -   12:00 PM

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  • Manufacturers Resource Center
  • 7200A Windsor Dr
  • Allentown
  • PA
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Meals and materials included
* Fees, time, and location subject to change.
** Not applicable for virtual events

Event Location:

Training and Certifications

MRC provides far more than certifications and funding assistance. We offer job creators access to specialized coaching, mentorship and a variety of business and marketing assistance normally outside the reach of most manufacturers.


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For over 30 years, Manufacturers Resource Center (MRC) has helped small and mid-sized manufacturers become more competitive, adopt lean and agile processes, strategically grow their companies and invest more effectively in their existing human capital.

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